Privacy Policy

Last Updated: July 22, 2025

1. Our Commitment to Your Privacy

Welcome to Level College LLC. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

This policy applies to all information collected through our website (www.levelcollege.com), and/or any related services, sales, marketing, or events.

If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us at: [email protected].

2. What Information We Collect

We collect personal information that you voluntarily provide to us and information that is automatically collected from your device.

a) Information You Provide to Us

  • Account & Profile Information: When you register for an account, we collect information like your name, username, and email address.
  • Comments: When you leave comments on the site, we collect the data shown in the comments form.
  • Media: If you upload images to the website, please be aware that they may contain embedded location data (EXIF GPS). Other visitors can download and extract this data. We advise you to remove this data before uploading.
  • Commercial Information: If you purchase from us, we collect information necessary to process your order, such as your name, shipping address, and order details.

b) Information We Collect Automatically

  • Log and Usage Data: Like most websites, we automatically collect information when you visit, such as your IP address, browser type, operating system, referring URLs, and pages visited.
  • Cookies and Similar Technologies: We use cookies to improve your experience. See the “Cookies” section below for more details.

3. How and Why We Use Your Information

We use your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations.

  • To Provide and Manage Our Services: To operate our website, create and manage your user account, and fulfill and manage your orders.
  • To Communicate with You: To respond to your comments or inquiries and to send you administrative information.
  • For Security and Fraud Prevention: To help detect spam and protect our website from fraud and abuse.
  • To Improve Our Website: To analyze usage data to understand what is working and what is not.

4. Lawful Basis for Processing (For EEA/UK Users)

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data under the following lawful bases:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Contract: We process your personal information to fulfill our contractual obligations to you, such as processing your orders.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for spam detection and site analytics.
  • Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law or a court order.

5. Cookies and Tracking Technologies

Cookies are small data files stored on your browser. We use them to enhance your site experience.

  • Comment Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies. These cookies last for one year.
  • Login Cookies: When you log in, we set cookies to save your login information and screen display choices.
  • Analytics Cookies: We may use cookies from third-party partners like Google Analytics to help us analyze site traffic and usage.

You can control and manage cookies through your browser settings. However, removing or rejecting cookies could affect the availability and functionality of our services.

6. Who We Share Your Data With

We only share your information with third parties when necessary.

  • Service Providers: We may share data with third-party vendors who perform services for us, such as website hosting, spam detection, and data analytics.
  • Payment Processors: When you make a purchase, your payment data is provided directly to our payment processor (e.g., Stripe, PayPal). We do not store your full credit card information on our servers.
  • Legal Obligations: We may disclose your information where we are legally required to do so.
  • Embedded Content: Articles on this site may include embedded content (e.g., videos, maps). This content from other websites behaves in the exact same way as if you visited the other website.

7. How Long We Retain Your Data

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely.
  • User Accounts: For registered users, we store the personal information provided in their user profile.

8. Your Data Protection Rights

We are committed to providing you with control over your personal information. Below are summaries of your rights depending on your location.

a) Additional Information for Residents of the EEA and UK (GDPR Rights)

If you are a resident of the EEA or UK, you have the following data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object: You have the right to object to our processing of your personal data.
  • The right of restriction: You have the right to request that we restrict the processing of your personal information.
  • The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent: You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

You also have the right to complain to a Data Protection Authority about our collection and use of your personal data. To exercise these rights, please contact us at [email protected].

b) Additional Information for Residents of California (CCPA/CPRA Rights)

This section supplements the information contained in our Privacy Policy and applies solely to visitors, users, and others who reside in the State of California.

  • Right to Know and Access: You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months.
  • Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
  • Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
  • Right to Not Be Discriminated Against: We will not discriminate against you for exercising any of your CCPA rights.
  • “Do Not Sell or Share My Personal Information”: We do not “sell” your personal information in the traditional sense. However, like many online companies, we may use services that help deliver interest-based ads to you, which may be considered a “sale” or “sharing” of personal information under the CCPA. You have the right to opt-out of this “sharing.” You can do so by clicking the “Do Not Sell or Share My Personal Information” link, which should be available in the footer of our website.
  • “Shine the Light” Law: California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

To exercise any of your CCPA rights, please contact us at [email protected].

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by a “Last Updated” date at the top. We encourage you to review this policy frequently.